Privacy Policy

Who We Are

Octopus Garden (“we,” “us,” or “our”) operates the website at octopusgardenfl.com and the retail store at 5500 Main St. Ste 110-111, New Port Richey, FL 34652. This privacy policy covers how we handle your personal information when you visit our website, shop online, come by the store, or get in touch with us.

Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and mailing address when you place an order, submit a contact form, or sign up for our newsletter.
• Order information: Products purchased, order totals, shipping addresses, and payment method details (processed securely by our payment provider, so we never see or store your full card number).
• Website usage data: Pages visited, time spent on the site, browser type, device type, and referring URL. This data is collected through analytics tools and does not personally identify you.
• Newsletter preferences: Email address and communication preferences when you subscribe to our mailing list.

How We Use Your Information

• To process and fulfill your orders, including shipping and delivery notifications.
• To respond to inquiries submitted through our contact form or email.
• To send newsletter updates about new arrivals, events, and promotions (only if you have opted in).
• To improve our website, product offerings, and customer experience.
• To comply with legal obligations and protect against fraud.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These providers are required to keep your information safe and only use it for the services they provide to us.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences (such as shopping cart contents), understand how visitors use our site, and improve the browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality, such as maintaining items in your shopping cart.

Data Security

We take your data seriously. Our site uses HTTPS encryption, our payment processing runs through trusted third-party providers, and access to customer data is limited to the people who need it. No system is perfectly secure, but we do everything we can to keep your information safe.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Ask us to delete your personal information (unless we are legally required to keep it).
• Unsubscribe from our newsletter at any time using the link in any email we send.
• Opt out of non-essential cookies through your browser settings.

To exercise any of these rights, contact us at hello@octopusgardenfl.com or call (727) 741-1386.

Children’s Privacy

Our website is not aimed at anyone under 13, and we don't knowingly collect information from children. If you think we have, let us know and we will delete it right away.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. The “Last updated” date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.

Contact Us

If you have questions about this privacy policy or how we handle your data, contact us at: